Includes bibliographical references and index.

Phases of internationalization and the SIO role / Gil Merkx -- Foundations in leading internationalization : lessons from Mestenhauser / Darla Deardorff, Dafina Diabate, and Katy Rosenbaum -- The SIO's world : a change agent faces a reality check / John Heyl -- Strategic planning for senior international officers / Riall Nolan -- International education administration / Harvey Charles and Judith Pennywell -- Forming alliances and working with the administration / Gil Merkx and Riall Nolan -- Financing internationalization / Nell Pynes -- Internationalizing the curriculum / Betty Leask andáHarvey -- Outcomes assessment for SIOs / Darla Deardorff -- Senior international officers and international student recruitment / Pia Wood -- The SIO : managing risk and liability / Meredith McQuaid and Sabine Klahr -- Making the case for internationalization / Nell Pynes -- Fostering global culture and engaging student leadership on campus / Susie Bender -- Connecting with the community / Gil Latz and Tom Bogenschild -- Establishing and building higher educational international partnerships / Pia Wood -- The SIO as entrepreneur / Nell Pynes and Harvey Charles -- Intercultural knowledge for senior international officers : communicating successfully across differences / Darla Deardorff -- Harnessing data to lead internationalization / Rajika Bhandari & Terry Miller -- Ethical issues in leading internationalization / Darla Deardorff, Katy Rosenbaum, Hanneke Teekens -- SIO standards of professional practice.