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Your call is (not that) important to us : customer service and what it reveals about our world and our lives
Book
Book
| Call number: | HF 5415.5 Y47 2009 | ||||||||
| Publisher: | New York : Free Press, c2009. | ||||||||
| ISBN: | 9781416546894 : | ||||||||
| Phys. Desc.: | 291 p. ; 24 cm. | ||||||||
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1 of 1 copy available at Camosun College Library.
Reputation rules : strategies for building your company's most valuable asset
Book
Book
| Call number: | HG 4026 D54 2011 | ||||||||
| Publisher: | New York : McGraw-Hill, c2011. | ||||||||
| ISBN: | 9780071763745 (alk. paper) | ||||||||
| Phys. Desc.: | xviii, 295 p. : ill. ; 24 cm. | ||||||||
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1 of 1 copy available at Camosun College Library.
Rethinking reputation : how PR trumps marketing and advertising in the new media world
Book
Book
| Call number: | HD 59 S365 2012 | ||||||||
| Publisher: | New York : Palgrave Macmillan, 2012. | ||||||||
| ISBN: | 9780230338333 : | ||||||||
| Edition: | 1st ed. | ||||||||
| Phys. Desc.: | x, 235 p. ; 25 cm. | ||||||||
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1 of 1 copy available at Camosun College Library.
Dealing with an angry public : the mutual gains approach to resolving disputes
Book
Book
| Call number: | HD 59.6 U6 S87 1996 | ||||||||
| Publisher: | New York : Free Press, c1996. | ||||||||
| ISBN: | 9781451627350 (pbk) | ||||||||
| Phys. Desc.: | 276 p. ; 24 cm. | ||||||||
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1 of 1 copy available at Camosun College Library.
Corporate reputation 12 steps to safeguarding and recovering reputation
E-book
E-book
| Publisher: | Hoboken, N.J. : John Wiley & Sons, c2008. |
| ISBN: | 9780470245477 (electronic bk.) |
| Phys. Desc.: | 1 online resource (xx, 183 p.) : ill. |
| Electronic resource: | NetLibrary |
Corporate diplomacy the strategy for a volatile, fragmented business environment
E-book
E-book
| Publisher: | Chichester ; Wiley, c2003. |
| ISBN: | 0470858001 (electronic bk.) |
| Phys. Desc.: | xvi, 304 p. |
| Electronic resource: | Bibliographic record display - An electronic book accessible through the World Wide Web; click for information |
Manage your online reputation : don't let angry clients, jealous lovers, or ruthless competitors ruin your image
Book
Book
| Call number: | HD 59.2 W46 2011 | ||||||||
| Publisher: | North Vancouver, BC : Self-Counsel Press, [2010], c2011. | ||||||||
| ISBN: | 9781770400566 (pbk.) | ||||||||
| Edition: | 1st ed. | ||||||||
| Phys. Desc.: | xxiv, 158 p. ; 23 cm. | ||||||||
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1 of 1 copy available at Camosun College Library.
