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Introduction to reference work / [by] William A. Katz. --
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.
LOEX quarterly.
Making sense of business reference : a guide for librarians and research professionals / Celia Ross.
A guide to research @ your library / by John Donlan.
Harnessing the power of Google : what every researcher should know / Christopher C. Brown.
Virtually seeking information [videorecording] : are you information literate? / produced by Bigfrog Productions in association with The University of Alberta Libraries, Access: The Education Station, and the libraries of the University of Calgary, the University of Lethbridge and Athabasca Library.
Modern pathfinders : creating better research guides / by Jason Puckett.

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