Get along, get it done, get ahead : interpersonal communication in the diverse workplace
Record details
- ISBN: 9781631571305 (Paper)
- ISBN: 1631571303 (Paper)
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Physical Description:
print
xii, 179 p. : ill. ; 23 cm. - Edition: 1st ed. /
- Publisher: New York : Business Expert Press, 2015.
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references (pages 169-174) and index. |
Formatted Contents Note: | part 1. Communication cornerstones -- part 2. Get along -- part 3. Get it done -- part 4. Get ahead -- Appendix 1. Managerial communication competencies survey -- Appendix 2. Presentation ; Listener feedback about presentation -- Appendix 3. Work plan template. |
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Subject: | Communication in management Intercultural communication |
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Available copies
- 1 of 1 copy available at Camosun College Library.
Holds
- 0 current holds with 1 total copy.
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Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Holdable? | Status | Due Date | Courses |
---|---|---|---|---|---|---|---|---|
Interurban Library | HD 30.3 H954 2015 (Text) | 26040003262694 | Main Collection | Volume hold | Available | - |
- Business Expert Pr
This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a sec-tion on how to develop employeesâ communication competencies through formal training.