Includes bibliographical references.

Pt. I. Chair. Hiring -- How to write job descriptions and position announcements -- Department chair's role in successful faculty searches -- How to interview candidates for administrative positions -- How to let someone go -- How to write outstanding letters of recommendations -- Mentoring challenges -- Sharpening focus -- Increasing productivity -- Promoting collegiality -- Dealing with chronic complainers -- Helping to resolve personality conflicts -- Coping with the passive-aggressive faculty member -- Evaluation and assessment -- Tips for conducting effective faculty evaluation sessions -- How to write first-rate faculty evaluations -- Department chair's role in assessment -- Department chair and post-tenure review -- Department chair's role in internal and external program review -- Budget -- What every department chair needs to know about fundraising -- What every department chair needs to know about budgeting -- Leadership -- Finding your administrative style -- Career planning for department chairs -- Chairing small departments -- Chairing large departments -- Five case studies in decision-making --

Pt. II. Department. Departmental ethics and politics -- Setting annual themes for the department -- Setting course rotations and schedules -- Building strong connections beyond your department -- Departmental center for excellence in teaching and learning -- Developing colleague-based support for teaching, scholarship, and servuice -- Pt. III. Faculty. Designing and implementing a successful first-year faculty experience program -- Helping faculty members create successful résumés -- Helping faculty members document excellence in teaching -- Helping faculty members improve course syllabi -- Ten ways to promote creative learning.