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Engineering communication : a practical guide to workplace communications for engineers Cover Image Book Book

Engineering communication : a practical guide to workplace communications for engineers / David Ingre, Robert Basil.

Ingre, David. (Author).

Record details

  • ISBN: 9781305635104 (pbk.)
  • Physical Description: xiv, 318 p. : ill., maps ; 26 cm.
  • Edition: 2nd edition
  • Publisher: Boston : Cengage Learning, [2017]

Content descriptions

General Note:
Includes index.
Formatted Contents Note:
1. Building a foundation -- 2. The CMAPP analysis -- 3. Complementary attributes of the CMAPP model -- 4. Research and reference works -- 5. From data to information -- 6. Digital/social media -- 7. Visual elements in written and oral communication -- 8. Reports, summaries, and abstracts -- 9. Mechanism description, process desription, and instructions -- 10. Persuasive communication -- 11. Proposals and business plans -- 12. Correspondence: letters, memos, email, and faxes -- 13. Effective presentations -- 14. Seeking employment -- 15. The importance of language use.

Search for related items by subject

Subject: Communication in engineering.
Business communication.
Business writing.
Communication of technical information.
Technical writing.

Available copies

  • 1 of 1 copy available at Camosun College Library.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Holdable? Status Due Date Courses
Interurban Library TA 158.5 I53 2017 (Text) 26040003274863 Main Collection Volume hold Available -
► Summaries & More
▼ Additional Content
Chapter 1 Building a Foundation 1(13)
1-1 The Relevance of Engineering Communication
1(1)
1-2 Characteristics of Engineering Communication
2(2)
1-3 Ethics
4(2)
1-4 Cultural Impact
6(2)
1-5 The Issue of Gender
8(2)
1-6 Correct Language
10(1)
Case Studies
11(1)
Exercises
12(1)
Useful Websites
13(1)
Chapter 2 The CMAPP Analysis 14(22)
2-1 Transactional Communication Models
14(3)
2-2 The CMAPP Communication Model
17(6)
Case Studies
23(8)
Exercises
31(4)
Useful Websites
35(1)
Chapter 3 Complementary Attributes of the CMAPP Model 36(14)
3-1 Abbreviations and Acronyms
36(1)
3-2 Complementary CMAPP Attributes
37(8)
Case Study
45(3)
Exercises
48(1)
Useful Websites
49(1)
Chapter 4 Research and Reference Works 50(12)
4-1 Research
50(1)
4-2 Documenting Sources
51(2)
4-3 Language Use Tools
53(2)
4-4 Professional Development: Staying Up-to-Date
55(3)
Case Study
58(2)
Exercises
60(1)
Useful Websites
60(2)
Chapter 5 From Data to Information 62(11)
5-1 Data versus Information
62(1)
5-2 Process and Structure
63(1)
5-3 Collecting Data
63(1)
5-4 Organizing Data into an Outline
64(1)
5-5 Refining the Outline
65(2)
5-6 The Information-Evaluation Distinction
67(2)
Case Study
69(2)
Exercises
71(1)
Useful Websites
72(1)
Chapter 6 Digital/Social Media 73(15)
6-1 Social Media
74(7)
6-2 Image-Sharing Platforms
81(1)
6-3 Creating a Social Media "Hub"
81(2)
6-4 Open-Source Collaboration
83(2)
6-5 Smartphone and Tablet Mobile Apps
85(1)
Case Study
85(1)
Exercises
86(1)
Useful Websites
87(1)
Chapter 7 Visual Elements in Written and Oral Communication 88(24)
7-1 Document Visuals
88(6)
7-2 Visuals in Documents and Presentations
94(10)
7-3 Clip Art and Other Web Visuals
104(1)
Case Study
105(5)
Exercises
110(1)
Useful Websites
111(1)
Chapter 8 Reports, Summaries, and Abstracts 112(27)
8-1 Reports Overview
112(3)
8-2 Informal/Short Reports
115(5)
8-3 Formal Reports
120(5)
8-4 Summaries and Abstracts
125(4)
8-5 An Ethical and Cultural Aside
129(1)
Case Study
129(7)
Exercises
136(1)
Useful Websites
137(2)
Chapter 9 Mechanism Description, Process Description, and Instructions 139(16)
9-1 Mechanism Description
140(4)
9-2 Process Description
144(3)
9-3 Instructions
147(2)
Case Study
149(4)
Exercises
153(1)
Useful Websites
154(1)
Chapter 10 Persuasive Communication 155(18)
10-1 Persuasive Strategies: Intellect versus Emotion
156(1)
10-2 Strategies for Conveying News
156(3)
10-3 Targeting the Intellect: Logical Argumentation
159(2)
10-4 Syllogisms
161(1)
10-5 Logical Fallacies
162(1)
10-6 A Note on Ethics
163(1)
10-7 Targeting the Emotions: AIDA
164(2)
Case Studies
166(5)
Exercises
171(1)
Useful Websites
172(1)
Chapter 11 Proposals and Business Plans 173(16)
11-1 Classification of Proposals
174(1)
11-2 CMAPP Implications
175(1)
11-3 Informal and Formal Proposals
176(3)
11-4 General Considerations
179(1)
11-5 Writing a Business Plan
180(3)
Case Study
183(3)
Exercises
186(2)
Useful Websites
188(1)
Chapter 12 Correspondence: Letters, Memos, Email, and Faxes 189(22)
12-1 Letters
190(6)
12-2 Memos
196(2)
12-3 Email
198(2)
12-4 Faxes
200(1)
Case Studies
201(8)
Exercises
209(1)
Useful Websites
210(1)
Chapter 13 Effective Presentations 211(28)
13-1 The CMAPP Approach to Presentations
212(1)
13-2 Audience Analysis
213(1)
13-3 Purpose
214(1)
13-4 Conquering Stage Fright
215(2)
13-5 The Development Process
217(1)
13-6 Types of Delivery
218(2)
13-7 Elements of the Presentation
220(3)
13-8 Paralinguistic Features
223(2)
13-9 Time Management
225(1)
13-10 Visuals and Visual Aids
226(4)
13-11 After the Presentation
230(1)
13-12 An Ethical Aside
230(1)
Case Study
231(5)
Exercises
236(1)
Useful Websites
237(2)
Chapter 14 Seeking Employment 239(23)
14-1 Gambling
240(1)
14-2 The Employment Application Package
240(1)
14-3 Preparation
241(1)
14-4 Cover Letters
242(2)
14-5 Resumes
244(9)
14-6 Interviews
253(4)
14-7 A Final Word about LinkedIn
257(1)
Case Study
257(3)
Exercises
260(1)
Useful Websites
261(1)
Chapter 15 The Importance of Language Use 262(42)
15-1 Overview
262(1)
15-2 Parts of Speech
263(14)
15-3 Sentence Parts and Sentence Structure
277(7)
15-4 Punctuation
284(11)
15-5 Abbreviations, Capitals, and Numbers
295(8)
Useful Websites
303(1)
Index 304

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