Book

Communication in nursing / Julia Balzer Riley.

Summary:

This edition adopts a uniquely practical and personal approach, providing extensive examples, exercises, and techniques that help you understand important concepts and apply communication skills in a variety of clinical settings. With its conversational tone, this relatable text takes you beyond theory to show you how to use communication as a tool to limit stress in your nursing practice.

Record details

ISBN: 9780323871457 (pbk.)
ISBN: 0323871453 (pbk.)
Physical Description: xv, 328 pages : illustrations ; 24 cm
Edition: Tenth edition.
Publisher: St. Louis, Missouri : Elsevier, [2024]
Copyright: ©2024

Content descriptions

General Note:	Previous edition: 2020. Includes Internet access code on inside front cover.
Bibliography, etc. Note:	Includes bibliographical references and index.
Formatted Contents Note:	Part I: Basic Competencies for Communication in Nursing: 1. Responsible, assertive, caring communication in nursing -- 2. The client-nurse relationship: a helping relationship -- 3. Starting with YOU: understanding yourself to build a foundation for learning about communication -- 4. Solving problems together -- 5. Understanding each other: communication and culture -- 6. Demonstrating warmth -- 7. Showing respect -- 8. Being genuine -- 9. Being empathetic -- 10. Honoring professional boundaries -- 11. Being specific -- 12. Asking questions -- 13. Expressing opinions -- 14. Using humor -- 15. Embracing the spiritual journal of healthcaring: meaning making -- Part II: Advanced Competencies for Communication in Nursing: 16. Requesting support -- 17. Overcoming evaluation anxiety -- 18. Working with feedback -- 19. Using relaxation techniques to become more mindful -- 20. Incorporating imagery in professional practice and self-care -- 21. Incorporating positivity into life and work -- 22. Learning to work together in groups -- 23. Navigating the complex world of digital communication -- 24. Learning confrontation skills -- 25. Refusing unreasonable requests -- 26. Caring communication with clients and colleagues whose behaviors are challenging -- 27. Confronting bullying and incivility and honestly with respect -- 28. Managing team conflict assertively and responsibly -- 29. Communicating at the end of life -- 30. Continuing the commitment to the journey -- Appendix I: Chapter Objectives in This Book Mapped to the American Association of Colleges of Nursing (AACN) 2021 Essentials Domains / Kathleen Sitzman -- Appendix II: Holistic Self-Care Assessment -- Appendix III: NGN Case Study Answers.
Target Audience Note:	Specialized.